Use cases

Enhancing the customer complaints system with AI tools

Is a CRM system effective enough to handle customer complaints?

Rebuilding communication between energy suppliers and their customers

How can energy companies rebuild relationships with customers after the energy crisis?

ESG Risk: An Opportunity for AI-Powered Risk Prevention 

How can companies mitigate the increased risk of complaints that result from ESG undertakings?

Customer Dispute Prevention with Data Analytics

How can financial institutions harness NLP technologies to prevent disputes with their customers?

Preventing Product Liability Disputes with AI

How can companies enhance risk management processes for product liability through customer engagement with AI tools?