Oops! Something went wrong while submitting the form
Deriskly utilises advanced AI/machine learning technology to extract and categorise available customer inquiries, feedback and complaints data from diverse sources, including emails, documents, social media, and websites in real-time.
Our solution allows financial services firms to monitor and analyse in real-time customer feedback and experiences, and complaints (including root cause analysis) in compliance with the Consumer Duty.
.png)
Deriskly has developed tools to help proactive management of customer interactions to further shorten and streamline the complaints handling cycle, allowing firms to resolve complaints more quickly and efficiently, enhancing consumer support outcomes under the Consumer Duty.
Deriskly makes it easier to report to regulators by having all customer correspondences in one place and streamlining related analytics in one platform.
